PokerTracking.com FAQ.
| • | How much does PokerTracking cost? |
| NOTHING. PokerTracking is FREE. "WHAT'S THE CATCH?" you ask....well....the caveat to this is that we still have to pay for server/bandwidth/storage space/etc., so we simply ask you to click on our sponsor ads and register with the selected site if you are interested in playing online poker...or if you have been playing at one site and would like to take advantage of another site's sign-up bonus, please go to the Poker Room Reviews page.
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| • | What is PokerTracking? |
| PokerTracking provides you with the ability to track your poker sessions with great detail. PokerTracking then provides useful statistics and graphs to help you analyze your poker career. We provide customizable graphs, customizable session criteria (location played, game played, betting limits, game structure, opponent levels), advanced session filtering, and the ability to edit and delete sessions and session criteria.
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| • | Why should I use PokerTracking? |
| IT'S FREE! We offer many features that our competitors do not offer. Customizable charts and customizable session criteria makes our product more user friendly. Our site layout lends itself to usablility. Tabbed browsing makes for easier navigation. We take all change requests into consideration....simply post a request to our support forum, and we will attempt to work your request into the site. Obviously, we can't acquiesce to every request, but if it will benefit other users, we typically make the change.
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| • | What are all of the statistics? |
| Note: All statistics are subject to whatever filter is placed on them. By default, all sessions are considered. Total Earnings - Total amount won/lost.
Avg Earnings - Average earnings per session.
Earnings STD - Earnings Standard Deviation of sessions...fluctuation of sessions.
Win Rate (TABLE) - Total win rate per table hour of play. ie. If you play 3 tables at once online for 1 hour, it is counted as 3 hours.
Avg Win Rate - Average win rate per session.
Win Rate STD - Win Rate Standard Deviation of sessions...fluctuation of win rate.
Win Rate (ACTUAL) - Total win rate per actual hour of play. ie. If you play 3 tables at once online for 1 hour, it is counted as 1 hour.
AVG BB / hr - Average number of big bets won/lost per hour. This stat only uses limit sessions. ie. At a fixed limit 2/4 game, $4 is considered the Big Bet.
Current Streak - Your current win/loss streak, number of wins/losses and the money won/lost.
Total Sessions - Total sessions played
Total Hours - Total hours played
Avg Hours / Session - Average hours played per session
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| • | What do all the fields mean in "Add New Session"? |
Date/Start Time - enter the date and time your session started.
Location - Select the location of the session, if the location does not appear in the drop down list, click "Add New Location".
Game Type - Select the game you played, if the game does not appear in the drop down list, click "Add New Game Type". If the session was a ring game, check the "Ring" radio button, if it was a Tournament, select the "Tournament" radio button (when you select "Tournament", you will see an additional box for tournament placement...enter the place you finished in this box).
# of Players - If the session was a ring game, enter the number of players at your table. If it was a tournament, enter the total number of tournament entrants.
Structure - Select the betting stucture, if the betting structure does not appear in the drop down list, click "Add New Game Type".
Limits - Select the limit you played, if the limit does not appear in the drop down list, click "Add New Limit".
Play Level - Select the level of play, if the level of play does not appear in the drop down list, click "Add New Play Level".
Time Spent - Enter the number of hours and minutes the session lasted Buy In - Enter your total buy in for the session
Cash Out - Enter your total cash out for the session
Comments - Enter any comments you have for the session.
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| • | Why does it take so long for my chart to display? |
| You can speed up the chart by switching the default chart type from FLASH to IMAGE. To do this, go to "My Info / Defaults" tab, under "Summary Defaults", find "Chart Format". Change it to Image....the charts will load much faster (though you may lose the mouse overs by switching to Image).
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| • | Can I export my data from PokerTracking.com? |
| Of course. To export your data, go to the "Sessions" tab, then click the "Export Sessions" link at the top left. In the "Export Session" page, you can specify what fields are exported. Here is a list of fields you can export: Date/Time
Location
Game Played
Ring or Tournament
Placement
Total
Players
Betting Structure
Limits
Level of Play
Time Spent (displayed in total minutes)
Buy In
Cash Out
Comments / Notes
Win Rate / Hour
Return on Investment
Return (amount won or lost)
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| • | Can I track my balance for a location? |
| Yes. To create a balance: Go to "My Info / Defaults", scroll down to "Manage Your Criteria". On the "Location" tab, you should see each of your available Locations. If you haven't entered a beginning balance for a location, you will see "Click here to create a beginning balance". Click there to create the beginning balance and beginning balance date and time. Make sure you record the record the correct time and date....balance will be calculated from that date forward.
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| • | Can I view the sessions that correspond to the graph data? |
| Yes, simply click on the area of the chart that you would like additional information for. It will display the sessions that correspond to the chart data.
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| • | Can I display summary/chart info for just two locations? |
| Yes, our filters allow you to select more than one option when filtering. To do this in "Locations", first left click on the first location you want to include, then hold down the (control) key while you left click on the other location. You should notice that both locations are highlighted. You may continue to select more locations by holding down the key while left clicking other locations if you choose...there is no limit to how many you can include. This also holds true for all of the other filter criteria(Games,Game Types,Structures,Limits,Play Levels)....you may select more than one at a time by using the key.
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| • | Can I delete all of my sessions at once? |
| No. But if you need to have them all deleted, you may send an email to support@pokertracking.com that includes your login email address and we'll delete them for you.
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| • | Can I import data? |
| Yes, we have 3 sources for import data: 1) Our Excel template. You can find this in the "Import Data" tab. Follow the instructions on that page. We have people who record all of their sessions on the template, then upload the template when they want to see their statistics and charts in Session Tracking. Some people find it easier to record their data on the template because they can just copy their session rows down and just change the date/time, buy in and cash out. 2) Import .csv file export from PokerCharts. This can be done from the "Import Data" tab...Click on "Import Poker Charts Export" and follow the instructions. Please keep in mind that PokerCharts is attempting to discourage this, so they are changing the way they export data. If you receive an error when attempting to upload, please email your .csv file along with your login email address to support@pokertracking.com and we will attempt to input the information for you. 3) Import your sessions from PokerTracker. This can be done from the "Import Data" tab...Click on "Import PokerTracker Session Export" and follow the instructions on the screen.
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| • | Is there support for tournaments? |
| YES. Definitely. We have a tournament section on the "Summary" tab, it looks like this:  Tournament Statistics field definitions: - In The Money - this is the percentage of times you have made money in tournaments
- ROI - Return on Investment percentage
- AvgUnitROI - this is the average unit return on investment. Using Epimenides example - If you play a $20+2, your Buy in is $22. $22/$22 = 1 unit Buy in. If you have Cash out of $100, that's a $100/22 = 4.55 unit Cash out. Average is used because each buy-in level has it's own unit.
- Unit STD - this is the standard deviation of the unit return.
For Tournament Detail By Buy-In
- Buy In (#) - this is the total buy-in amount for a tournament. (#) = number of tournaments played at this buy-in level.
- Return - this is the amount you have won / lost at this buy-in level.
- ITM% - this is the percentage of times you have made money in tournaments at this buy-in level
- ROI - this is your return on investment percentage for this buy-in level.
- Avg Finish - this is your average placement in tournaments at this buy-in level.
For Tournament Detail By Number of Players
- Players (#) - this is the range of total number of players in the tournament, aka - how large the field was. (#) = number of tournaments played at this field size.
- Return - this is the amount you have won / lost at this field size.
- ITM% - this is the percentage of times you have made money in tournaments at this field size.
- ROI - this is your return on investment percentage for this field size.
- Avg Finish - this is your average placement in tournaments at this field size.
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| • | In "Add New Session", can I get rid of the exchange rate information? Cuz I don't use it. |
| Yes. We understand that most of our users don't deal in more than one currency, so we added the ability to make it so the exchange rate information in "Add New Session" would disappear. Go to the "My Info / Defaults" tab....find the "Add New Session Defaults" section. Using the "Display Exch Rate Info?" option, you can select "No". This will block the currency exchange rate info from appearing on "Add New Session".
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| • | Can I see my online play vs my B&M play on a chart? |
| YES. In "Advanced Charting", you can select 2 different filters to appear on a chart. Don't forget that you can select multiple criteria by holding down the key while selecting options.
To find "Advanced Charting", click on the "Summary" tab, scroll down to the chart...below the chart, you will see a link to "Advanced Charting".
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| • | I play in multiple currencies, is this supported? |
| Yes. You can record sessions in whatever currency you choose. Sessions are all converted to your base currency though. You can set your base currency in the "My Info/Defaults" tab.
Currencies supported include:
- Canadian Dollar
- Australian Dollar
- Euro
- British Pound
- Swedish Krona
- (default) US Dollar
- using the "custom exchange rate", you can convert from any currency.
Any sessions you record in a different currency will list the exchange rate in the session notes, for future reference.
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If we did not answer your question in this FAQ, please post your question in the support forum or email support@PokerTracking.com.